To provide information about the procedures residential care staff must follow where a child in the CEO’s care makes an allegation of abuse.
The Department has a duty of care to all children while they are in the
CEO’s care. Where a child is in the CEO’s care and there is an allegation of
abuse and/or neglect, the Department has a responsibility to assess the
allegation in a timely manner..
Where the allegation relates to a Department employee, the investigation must adhere to the Department's procedures and guidelines for managing such allegations and/or misconduct under the Public Sector Management Act 1994. Residential care staff should refer to Administration Manual entry Reporting and Handling Misconduct.
Where residential care staff receives information alleging that a child in the CEO's care has been harmed (non-accidental) or is at risk of harm, he or she must:
The information should include:
If a child in the CEO’s care makes a disclosure or allegation relating
to an incident before he or she came into the CEO’s care, residential care
staff, in consultation with the home’s manager, should inform the child’s case
manager immediately verbally and by email.