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2.2 Staff Handover

Last Modified: 04-May-2017 Review Date: 01-Jun-2019

 ‭(Hidden)‬ Legislation


To provide guidance to residential care workers on the process of staff handovers and the need for social responsibility for the exchange of significant information about children’s plans, the home environment and potential issues. 

For residential care workers leaving their shift, handover provides the opportunity for debrief and reflection.

Practice Requirements

  • ​​Residential care workers must participate in a verbal and written handover between shifts. 
  • A residential care worker from the outgoing shift must supervise the children during handover. 
  • Handover sheets must be saved to the Objective file.​


  • Overview
  • Overview

    ​​​Information should be written on the Handover Sheet and should also include verbal briefings to the next shift. 

    Information exchanged at staff handover should include, but is not limited, to the following: 

    • placement/discharges and relevant safety planning 
    • any known risks or alerts that may affect the operation of the shift 
    • information about the children, including appointments, transport times, current behaviours and relevant issues, etc. 
    • children’s progress towards individual therapeutic plans 
    • administrative requirements, for example, petty cash, and 
    • any other information that is relevant to the operational needs of the home (for example, maintenance of the home). ​

Related Resources

 ‭(Hidden)‬ Policies

 ‭(Hidden)‬ Standards