To provide guidance to residential care workers on the expected standards of
confidentiality, professional integrity and judgement expected when disclosing or sharing
information about another residential care worker or child.
Each child has the right to confidentiality about their personal information. Information about any child living in the home must be secured in the staff office so that children in the home do not have ready access. This is particularly important in relation to health, family, sexualised behaviour, legal issues and any disclosures or allegations pending.
The principle of “need to know” guides the release or sharing of confidential information with third parties. This must be carried out in accordance with s.23 of the Act, and decisions to release information must be made in conjunction with the district.
Confidentiality may not be guaranteed in cases where:
If in doubt, consult with the manager or the child’s case manager during office hours, the on-call manager or Crisis Care Unit after hours.
For safety reasons, children must not be identified in photographs as a child in the CEO’s care. Residential care workers should observe the following guidelines:
For more information refer to Casework Practice Manual entry Identification of children
Social networking websites and mobile phones have become popular tools for children to socialise with and share information. Children in care are a vulnerable group whose personal information should be safeguarded to prevent exposure to bullying, stalking or disclosure of their location.
Please refer to the Social Media in Casework Practice Policy for detailed information.
Children in care should be made aware of the importance of keeping their personal details private. This includes: