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Table of Contents Chapter 01 - Overview 1.1.a Residential Care (Sanctuary) Framework 1.1.b Sanctuary Therapeutic Care Guide 2020 1.2 Code of Conduct 1.3 Confidentiality and Information Sharing 1.4 Staff Roles and Responsibilities 1.5 Allegations of Abuse in Care 1.6 Staff Meetings Chapter 02 - Staff Responsibilities 2.1 Staff Taking a Child to a Private Home 2.2 Staff Handover 2.3 Staff Supervision 2.4 Community Consultation and Engagement 2.5 Complaints Management 2.6 Records and Documentation 2.7 Maintenance and Repairs Chapter 03 - Referral, Admission and Transition 3.1 Placement and Transition of a Child into and out of Department Residential Group Homes (Metro and Country) 3.2 Aboriginal Children and Children from Culturally and Linguistically Diverse Backgrounds (CaLD) Chapter 04 - Planning and Therapeutic Management 4.1 Residential Care Plans 4.2 Trauma Profiles 4.3 Individual Safety Plans 4.4 Children’s Activity and Program Planning 4.5 Responding to Suicide and Self Harm 4.6 Responding to Psychiatric Concerns 4.7 Therapeutic Crisis Intervention and Use of Physical Restraint 4.8 Critical Incidents 4.9 Search and Seizure 4.10 Responding to Sexual Behaviours 4.11 Sexual Health Chapter 05 - Emergency Responses 5.1 Duress Alarms 5.2 Emergency Management and Evacuation 5.3 Fire Management 5.4 Medical Emergency Chapter 06 - House Procedures 6.1 Keys 6.2.a Personal Property - Children 6.2.b Personal Property - Staff 6.3 Mobile Phones, the Internet and Electronic Media - Computers, Other Devices, DVDs and Music 6.4 House-Keeping 6.5 Meals 6.6 Health and Medication 6.7 Bed Checks 6.8 Physical Contact 6.9 Drugs and Alcohol 6.10 Bullying 6.11 Contact with the Police or Justice System 6.12 Absent Without Permission (Absconding) 6.13 Leaving a Residential Home Unattended 6.14 Transporting Children and Young People 6.15 Water Safety 6.16 Contact with Animals 6.17 Smoking 6.18 Visitors 6.19 Prevention and control of communicable diseases