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Table of Contents Chapter 01 - Overview 1.1.a Residential Care (Sanctuary) Framework 1.1.b Sanctuary Therapeutic Care Guide 2020 1.2 Conduct and Integrity 1.3 Confidentiality and Information Sharing 1.4 Work Health and Safety 1.5 Staff Roles and Responsibilities 1.6 Allegations of Abuse in Care Chapter 02 - Staff Responsibilities 2.1 Staff Taking a Child to a Private Home 2.2 Meetings to be Attended by Workers 2.3 Staff Supervision 2.4 Community Consultation and Engagement 2.5 Complaints Management 2.6 Records and Documentation Chapter 03 - Referral, Admission and Transition 3.1 Placement and Transition of a Young Person into and out of Department Therapeutic Residential Care Houses 3.2 Aboriginal Children and Children from Culturally and Linguistically Diverse Backgrounds (CaLD) Chapter 04 - Planning and Therapeutic Management 4.1 Residential Care Plans 4.2 Trauma Profiles 4.3 Individual Crisis Support Plan (Formally known as Safety Plans) 4.4 Children’s Activity and Program Planning 4.5 Responding to Suicide and Non-Suicidal Self Injury 4.6 Responding to Psychiatric Concerns 4.7 Therapeutic Crisis Intervention and Use of Physical Restraint 4.8 Critical Incidents 4.9 Search and Seizure 4.10 Responding to Sexual Behaviours 4.11 Sexual Health Chapter 05 - Emergency Responses 5.1 Duress Alarms 5.2 Emergency Management and Evacuation 5.3 Fire Management 5.4 Medical Emergency 5.5 House Crisis Support Plan Chapter 06 - House Procedures 6.1 Keys 6.2.a Personal Property - Children 6.2.b Personal Property - Staff 6.3 Mobile Phones, the Internet and Electronic Media - Computers, Other Devices, DVDs and Music 6.4 House-Keeping 6.5 Meals 6.6 Health and Medication 6.7 Bed Checks 6.8 Physical Contact 6.9 Drugs and Alcohol 6.10 Bullying 6.11 Contact with the Police or Justice System 6.12 'Missing' and "Unaccounted for" children and young people 6.13 Leaving a Residential Home Unattended 6.14 Transporting Children and Young People 6.15 Water Safety 6.16 Contact with Animals 6.17 Smoking 6.18 Visitors 6.19 Prevention and control of communicable diseases 6.20 Pocket Money