When the first six weeks of ACCS (child wellbeing) is about to expire the child care provider is notified that further evidence is required. If the child care provider believes that the ACCS subsidy should be continued, they can apply to Services Australia for a longer period, from 13 weeks up to 52 weeks if the child is:
- on a long term protection order
- in formal foster care, or in a
- formal kinship care arrangement.
Decisions of determination are managed by Services Australia and can be delayed, however, the child care provider can backdate up to 28 days.
| Where the ACCS (child wellbeing) subsidy is delayed due to Services Australia and the childcare provider is not able to seek any further backdating, the Department is responsible for that period of payment. Therefore, it is crucial to organise childcare and apply for the CSS and ACCS in a timely manner to ensure that Services Australia make the payments.
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If the CCS is not approved
In most cases the CCS will be approved. Where the CCS is not approved the ACCS (child wellbeing) still applies.
If CCS is not approved, ask the carer to give you a copy of the letter from Centrelink which advised them of this.
Contact the child care provider, give them a copy of this letter and ask them to create an 'ACCS (child wellbeing) – provider eligible' enrolment type for the child.
Give the child care provider the completed ACCS (child wellbeing) leter (in related resources).
Payment of child care fees
Payment of fees for a child in the CEO's care is supported through the CCS and ACCS (child wellbeing).
If there is a gap fee after the CCS and ACCS (child wellbeing) has been applied, the child care provider issues the invoice to the Department for payment.
The invoice should have the following details:
- The carer's name and child's name.
- Attendance summary showing sign in and out times.
- Hourly rate.
- The CCS component paid.
- The ACCS (child wellbeing) component paid, and gap fee amount (the amount after the CCS and ACCS has been applied). The Department pays this amount and you should advise the carer of this.
You must reconcile the invoice promptly and organise payment of the outstanding amount directly to the child care service.
| Absences, delays of determinations and CCS issues may affect the CCS and ACCS (child wellbeing) payments. You must follow up with the foster or family carer and child care provider to rectify the matter to avoid the costs where the CCS and ACCS (child wellbeing) is applicable.
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Absences
If the child is not able to attend child care the carer should notify the child care provider.
Some absences are allowable without affecting payment of the CCS and ACCS. If the child does not attend the session of care, or part of a session of care, the service will be charged. The CCS and ACCS can be still paid as long as the absence is allowable. Families are allowed 42 absence days per child, per financial year.
For further information please refer to the Australian Government Department of Education, Skills and Employment
Absences from child care.
Ceasing enrolments
You and the carer should discuss the reasons why a child does not require childcare any longer. Once agreed, the carer notifies the child care provider, completes the process for ceasing the enrolment, and gives them the required notice.
Fees may be charged for up two weeks past notification as per the childcare provider's policy. If the child does not attend childcare and the required notice has not been given, the CCS and ACCS may not be paid and the Department will have to pay any outstanding fees.