The QCR is used to record known information about children in the CEO’s care. The QCR stores information recorded by child protection workers about a child’s safety and care needs, and includes links to important documents in Objective, such as the safety plan or health assessment reports. This allows relevant staff to have easy access to important information when required (for example, Statewide Referral and Response Service staff can access information after hours).
The QCR stores information across the following nine dimensions of care:
- safety
- care arrangements
- health
- education
- social and family relationships
- recreation and leisure
- emotional and behavioural development
- identity and culture, and
- legal and financial (note: this dimension refers to any legal claims or issues, and financial issues such as inheritance – not funding).
Each of these dimensions has prompts for what information should be recorded to assist in meeting the particular and special needs of the child. Child protection workers must complete as much detail as possible in the QCR. This supports best practice for all children.
If there is any person with restricted contact to the child, child protection workers must record a Case Alert in Assist including the details. For details about recording an alert, refer to Chapter 4.2: Case alerts.
The QCR is a dynamic document, and information can be added and amended until approved (by the team leader or district director). The QCR should be updated regularly with information gathered from discussions with the child, their carer, parents or other stakeholders (for example, a health professional, teacher, Aboriginal practice leader etc.).
The child’s Aboriginal or culturally and linguistically diverse (CaLD) status must be entered in the Person Details (in Assist) before the QCR can be approved – i.e. the child’s status cannot be recorded as “unknown”.
Once the QCR is approved, information recorded in each dimension will auto populate (in an editable format) to the provisional care plan or care plan document, Child Information Form Referral, and forms part of the Cultural Plan.