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Table of Contents Introduction to the Casework Practice Manual Introduction to the Casework Practice Manual COVID-19 (Coronavirus) and Child Protection Practice Education and school attendance Legal Suspected Cases of COVID-19 Safe Contact with Clients - Home visits When a carer tests positive for COVID-19 Maintaining Connections for Children in the CEO's Care During the COVID-19 Pandemic Personal Protective Equipment (PPE) usage Travel with Children in the CEO’s Care: Intrastate, Interstate and International Chapter 01 - Support Families and Individuals and Divert Children from the Child Protection System 1.1 At Risk Youth Overview - At risk youth 1.1.1 Parent and adolescent conflict 1.1.2 Sexually active young people 1.1.3 Responding to specific police operations for at-risk children and young people (Regional Shield) 1.2 Family Support and Earlier Intervention Overview - Family support and earlier intervention 1.2.1 Bereavement assistance 1.2.2 Best Beginnings Plus 1.2.3 Establishment payment to informal relative carers 1.2.4 Income management for child protection 1.2.5 Intensive Family Support 1.2.6 Safety planning 1.2.7 Parent Support 1.2.8 Safe infant sleeping 1.3 Homelessness Overview - Homelessness 1.3.1 Homelessness assistance including the disruptive behaviour management strategy 1.3.2 Homeless young people 1.4 Mental Health and Alcohol and Other Drugs 1.4.1 Alcohol and other drug use - at risk young people 1.4.2 Alcohol and other drug use and working with families 1.4.3 Alcohol and other drug issues - application for a liquor restricted premises declaration 1.4.4 Alcohol and other drug issues - drug testing 1.4.5 Mental health issues 1.4.6 Suicide and self harm Chapter 02 - Children and Young People are Safe from Abuse and Harm (including Children in Care) 2.1 Assessing and Responding to Child Protection Concerns for Children in Care 2.1.1 ‘Missing’ and ‘Unaccounted for’ children and young people in the CEO’s care 2.1.2 Care arrangements for children considered a risk to others 2.1.3 Persons refusing access to or failing to hand over a child in a care arrangement 2.1.4 Responding to concerns for children in care - overview 2.1.5 Responding to concerns for children in care - critical incidents 2.1.6 Responding to concerns for children in care - standard of care concerns 2.1.7 Responding to concerns for children in care - allegations of abuse in care 2.1.8 Responding to concerns about employees 2.1.9 Reportable Conduct 2.2 Assessment and Investigation 2.2.1 Assessing a person as Actual Harm Continuing Risk (AHCR) 2.2.2 Processing referrals and interactions 2.2.3 Initial Inquiry 2.2.4 Conducting a Child Safety Investigation 2.2.5 Child Assessment Interviews 2.2.6 Child Safety Investigation Review 2.2.7 Consulting a Team Leader 2.2.8 After-hours Action Request 2.2.9 Case Allocations, Management, Transfer, Requests for Co-Working or Services, Shared Case Management and Case Closure 2.2.10 Sexual Abuse 2.2.11 Disclosure of Information Regarding a Person Assessed as Actual Harm Continuing Risk 2.2.12 Employment of Children 2.2.13 Mandatory Reports of Child Sexual Abuse 2.2.14 Neglect 2.2.15 Physical Abuse 2.2.16 Sexually Transmitted Infection Notifications 2.2.17 Signs of Safety - Child Protection Practice Framework 2.2.18 Unaccompanied Humanitarian Minors 2.2.19 Working with the Family Court in the Context of Child Protection Matters 2.2.20 High-Risk Infants 2.2.21 Pre-Birth Planning 2.2.22 Connect for Safety 2.2.23 Medical Child Abuse 2.2.24 Medical Neglect 2.3 Family and Domestic Violence Overview - Family and domestic violence 2.3.1 Assessing emotional abuse - family and domestic violence 2.3.2 Family and domestic violence response team 2.3.3 Family violence restraining orders 2.3.4 Responding to perpetrators of emotional abuse - family and domestic violence 2.3.5 Safety planning for emotional abuse - FDV Chapter 03 - Children and Young People in the CEO's Care 3.1 Assessment, Review and Support to Carers (Temporary and Permanent Care) 3.1.1 Approval of foster carers process - Interim Approval Committee 3.1.2 Employees of the Department providing foster care or urgent care arrangements 3.1.3 Family day care providers as foster, family or significant other carers 3.1.4 Family or significant other care 3.1.5 Family Care Support Service 3.1.6 Foster care application and assessment 3.1.7 Adoption application, assessment and approval 3.1.8 Foster carer review process 3.1.9 Insurance for foster carers 3.1.10 Short break care 3.1.11 Revocation of a carer's approval (foster, family or significant other) 3.1.12 Supporting carers 3.1.13 Working with Children Card - application and renewal requirements for carers 3.1.14 Interim Placement Arrangement (formerly s.79(2)(b) assessment) 3.2 Consents and Approvals Overview - Consents and approvals 3.2.1 Body piercing, tattooing and branding 3.2.2 Change of name by registration 3.2.3 Consent for police interviews for children in the CEO's care 3.2.4 Consent to marriage 3.2.5 Identification of children 3.2.6 Interstate and overseas travel 3.2.7 Joining the armed forces 3.2.8 Medical or dental treatment - including immunisations 3.2.9 Operative procedures and anaesthetic consent 3.2.10 Overnight stays and other activities 3.2.11 Sterilisation of a child in care with intellectual disability 3.2.12 Termination of life support and palliative care 3.2.13 Termination of pregnancy (abortion) 3.3 Legal and Court Processes 3.3.1 Carer adoption 3.3.2 Intervention action 3.3.3 Legal rights of children and caseworker responsibilities 3.3.4 Protection order (special guardianship) 3.3.5 Protection order (supervision) 3.3.6 Protection orders (time-limited and until 18) 3.3.7 Secure care arrangements 3.3.8 Transferring child protection orders to other Australian states or territories and New Zealand 3.3.9 Transition between orders 3.3.10 Young offenders - including children in the CEO’s care 3.3.11 Written proposal to Court (s.143) 3.4 Planning 3.4.1 Provisional Protection and Care and Care Planning 3.4.2 Care planning 3.4.3 Cultural Support Planning 3.4.4 Native Title 3.4.5 Viewpoint 3.4.6 Charter of rights for children and young people in the CEO’s care 3.4.7 Aboriginal and Torres Strait Islander Child Placement Principle and Guidelines for the placement of children from culturally and linguistically diverse backgrounds 3.4.8 Child history folder and child history file 3.4.9 Child care attendance 3.4.10 Education 3.4.11 Health care planning 3.4.12 Needs Assessment Tool 3.4.13 Care Arrangement Support Cost – Planning process 3.4.14 Leaving the CEO's care and transitioning to adulthood 3.4.15 Negotiated placement agreements 3.4.16 Stability and connection planning 3.4.17 Obtaining a motor vehicle learner's permit and driver's licence 3.4.18 Placement services under s32(1)(a) 3.4.19 Living with parents 3.4.20 Care Arrangement Referral 3.4.21 Emergency care in regional districts 3.4.22 Placement of siblings 3.4.23 Self-Selected Living Arrangements 3.4.24 Residential care services 3.4.25 Interstate and New Zealand liaison 3.4.26 Quarterly care reports 3.4.27 Quarterly care review (Review underway - has been replaced with Child Information Portal) 3.4.28 Supporting children with disability 3.4.29 Working with the National Disability Insurance Scheme (NDIS) 3.4.30 Rapid Response - Priority access to State Government services 3.4.31 Care Plan Decisions and the Care Plan Review Panel 3.4.32 Young people who identify as sexuality and gender diverse 3.5 Subsidies and Case Management Costs 3.5.1 Case management costs - basic subsidy provisions 3.5.2 Case management costs - case support costs 3.5.3 Case management costs - clothing allowance 3.5.4 Funding for care arrangement with Out-of-Home Care Providers 3.5.5 Case management costs - special needs loading 3.5.6 Case management costs - special purpose funding: major, extraordinary and capital costs 3.5.7 Procedure for initiating a subsidy payment Chapter 04 - Practice Management and Support 4.1 Accountability, Governance and Conduct 4.1.1 Client requests: Access to records and electronic recording 4.1.2 Complaints management 4.1.3 Public sector responsibilities and standards of conduct 4.1.4 Record checks and the Working with Children Check 4.1.5 Recording obligations 4.1.6 Supervision in case practice/service delivery 4.1.7 Workload management 4.2 Practice Guidance 4.2.1 Case alerts 4.2.2 Engaging with private practitioners for services 4.2.3 Freedom of information and legal requests for information related to casework practice 4.2.4 Language services - booking and payment 4.2.5 Child Death Notifications and exchange of information 4.2.6 Psychology services 4.2.7 Requesting changes to the Casework Practice Manual 4.2.8 Working with other agencies - memoranda of understanding and information sharing